Provider Letter No. 17-24 All Providers who used the Nurse Aide Registry(NAR) from June 14, 2017, through August 3, 2017 are now required by HHSC to recheck the status searches due to an error by contractor Pearson Vue which placed ineligible nurse aides on “Active” status and mailed these ineligible individuals an invalid certificate. This error also caused 50 inaccurate event-based emails to be sent to 19 individual candidates.
If a search result now shows that a nurse aide is not in “Active” status, then the individual is ineligible to continue employment in a HHSC-regulated facility or agency or any facility or agency governed by Texas Health and Safety Code Chapter 250 or Chapter 253. Every provider must maintain a copy of the results of each search in the facility’s or individual employer’s books and records. Click on the link at the end of the provider letter to check the status of a nurse aide,: the Nurse Aide Registry Credential Management System or the Employability Status Check Search System.