The Health and Human Services Commission (HHSC), Department of Aging and Disability Services (DADS), and Managed Care Organizations (MCOs) recognize the continued system challenges faced by providers in using the Electronic Visit Verification (EVV) system. While all required providers are expected to fully utilize EVV, the respective payors (HHSC, MCOs and DADS) have agreed to not impose penalties around compliance levels at this time. HHSC will issue detailed guidance on compliance for EVV usage and will provide a minimum of a 30-day notice prior to any compliance penalties being issued.
Read the full HHSC EVV Medicaid Provider Notification.
For questions regarding this alert or general questions relating to EVV, please email the DADS EVV mailbox at DADS.EVV@dads.state.tx.us.
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