On March 1, 2014, the Department of Aging and Disability Services (DADS) began conducting face-to- face level of need (LON) reviews for individuals in the Home and Community-based Services (HCS) Program as part of its expansion of utilization management and review activities.
The face-to-face LON reviews are conducted by DADS Waivers/Community Services staff and include a face-to-face interview with individuals, legally authorized representatives, provider staff members, and other persons as well as a review of documentation submitted by the provider at DADS request.
Link to letter: http://www.dads.state.tx.us/providers/communications/2014/letters/IL2014-10.pdf
