Sue Bob’s Diary: Adventures in HIPAA Land Part 1: The Doctor’s Appointment

Applies to all facilities and covered entities Posted October 1, 2002 By Jerri Lynn Ward, J.D., Garlo Ward, P.C. I pulled into Dr. Eberhardt's parking lot on a hot, steamy Texas Hill Country day in August. As I got out of the car, I could see the heat shimmering up from the parking lot. For weeks, I had been complaining to everyone I knew about a pain in my hip. Finally, my office manager sat me down and said, "Suzanne Roberta Moeckle! You get on the phone right now and call your … [Read more...]

Sue Bob’s Diary: Adventures in HIPAA Land Part 2: Going to the Drug Store

Applies to all facilities and covered entities Posted October 10, 2002 By Jerri Lynn Ward, J.D., Garlo Ward, P.C. I left Dr. Eberhardt's office and drove to the town square to go to the drugstore. Dale Nichols is the town pharmacist. He grew up in this town, and has only left long enough to go to college and pharmacy school. I walked out of the searing heat into the cool of Dale's drugstore. Dale was standing behind the counter, he looked at me with the same wary look in his eye … [Read more...]

Sue Bob’s Diary: Adventures in HIPAA Land Part 3: A Visit to the Nursing Home, Chapter 1

Applies to all facilities and covered entities Posted November 6, 2002 By Jerri Lynn Ward, J.D., Garlo Ward, P.C. I walked up the sidewalk to Serendipity Village Rest Home to visit my grandparents. One advantage of having lived in the same small town where my folks and their folks grew up was that all of my grandparents got to live in the same rest home. Their lives at Serendipity were one seamless continuation of their lives in the town. As I walked up to the door, I saw a man walk … [Read more...]

Sue Bob’s Diary: Adventures in HIPAA Land Part 4: The Storm

Applies to all facilities and covered entities Posted December 5, 2002 By Jerri Lynn Ward, J.D., Garlo Ward, P.C. I walked into the Serendipity Nursing Home. It was 6 pm on a dark, cold and drizzly Saturday evening in November. I was dateless as usual on this Saturday night (but that's a story for another time), so I had decided to come visit all my grandparents and to put on one of my occasional "film festivals" for the residents of the Serendipity. Mr. Heiligenthal, WWII veteran … [Read more...]

Sue Bob’s Diary: Why HIPAA is like Duck Poop (Do you go by State or Federal Law?)

Applies to all facilities and covered entities Posted January 2, 2003 By Jerri Lynn Ward, J.D., Garlo Ward, P.C. It was a crisply cool and sunny Saturday morning and there I was in the parking lot of the Wal-Mart in our little Texas Hill Country town. Wal-Mart is the closest thing we have to a mall, and along with the Dairy Queen, it is one of the social centers of the town. Our little town doesn't have a Starbucks, so Wal-Mart is where the men of the town gather to have coffee on … [Read more...]

Sue Bob’s Diary: Adventures in HIPAA Land: It’s Heeeerrrre!!!

By Jerri Lynn Ward with Commentary by Hugh Barton Posted April 18, 2003 It's April 14 and I had been tearing my hair out over my tax return, so I decided to take a break and go visit Fred Quinn in the hospital and my grandparents at the Serendipity Village Rest Home. I cleaned up and got in my car and headed over to the hospital. Fred Quinn is our little town's florist. He's in the hospital for surgery on those pesky hemorrhoids he's had trouble with for years. I knew about them because … [Read more...]

Sue Bob’s Diary: Soap Opera at the Serendipity (Bad Faith Complaints)

By Jerri Lynn Ward, J.D. Posted June 5, 2003 Today, I was in the produce department at the local HEB Pantry Store trying to open one of those stupid, plastic, impossible-to-open produce bags. I was almost to the point of tearing into it with my teeth when I saw Sam Hershey, the Administrator at the Serendipity Rest Home. Sam has been Administrator at the Serendipity since 1995. Prior to that, he was in the Marines for 20 years. In 2000, he became the owner of the Serendipity because he … [Read more...]

Sue Bob’s Diary: Adventures in HIPAA Land: HIPAA Hokey Pokey

By Jerri Lynn Ward, J.D., Garlo Ward P.C. (including valuable Hokey Pokey contribution from Nelson Page with the Texas Health and Human Services Commission) Posted March 1, 2004 It was a beautiful day in February as I walked into Dr. Eberhardt's office for my annual checkup. "Howdy Suzanne Roberta," rasped Rowena the receptionist. I was a bit afraid that Rowena, who is prone to talking too much and too loudly, was going to comment in front of the crowded waiting room about the ten … [Read more...]

Sue Bob’s Diary: Adventures in HIPAA Land- What’s It All About, ALF?

By Jerri Lynn Ward, J.D. There I was on the lush, green and beautiful grounds of The Ranch on the River, the Assisted Living Facility located in our little Hill Country Town. I had come down for the day to visit my Aunt Bernice who is one of the residents there. The Ranch on the River is located a few miles outside of civilization on the river that continues on through town. The Ranch was once a popular resort that fell out of favor as it aged and new resort condos were built in the … [Read more...]